I want to report an issue with my equipment
The quickest way to report a problem is to contact your School Manager for a link to our simple Equipment Form. Submitting the form automatically logs a case, and we aim to service all requests within 48 hours.
Please take good care of the equipment. Our replacement policy is:
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If equipment is lost or damaged due to misuse, the school is responsible for the replacement cost.
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If the equipment is faulty through no fault of your own, we will replace it free of charge.
Have any other questions? We’re here to help!
📧 Email us at: support@nowpressplay.co.uk
📞 Call us on: 0203 727 5592